Email / SMS suppress 'Add Comment' item

Description

In a prior release, a Communication History section was added to Parent, Client, Client Contact, Job Order and Candidate records to display a list of Email and SMS communication items dispatched via Recruitment Manager.

An existing process is available via the Email / SMS screen, which allows a user to nominate if a Comment is to be created on dispatch of the Email or SMS.

Open

Following the introduction of the Communications History section, some agencies may feel that the 'Add Comment' item is no longer required. An enhancement has been completed in this release to provide the ability to remove this item from the Email / SMS screen.

See configuration below for details on how to remove the 'Add Comment' feature.

Benefits

This enhancement provides Agencies with the flexibility to determine if the 'Record Message in Comment' feature is required on all Email / SMS screens.

Configuration

To remove the 'Add Comment' feature on Email / SMS screens, open Maintenance > General Settings.

Open

Select Edit and navigate to General Settings. Tick 'Email / SMS Suppress Add Comment' and save the setting.