Unlocking a User Account

Required when a user has attempted to login and exceed the number of attempts allowed. In this instance, the Administrator will need to unlock the account.

Product: Version 12

Step-by-step guide

1. Log into FastTrack360
2. Navigate to Maintenance > Security > User
3.  
4. Search for relevant User > open User record
5. Click Edit
6. 
7. Under Login Details section, untick the Login Blocked tick box
   
8. Click Save Changes

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