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Incorrect Project codes on Invoice

Incorrect Project codes on Invoice

Project Codes created in the Client record are available for selection in the Job Order where required for reporting, and / or invoicing purposes. If the Project codes are incorrect on a invoice and need to be changed a new invoice needs to be created. 

Below are the steps required to recreate invoices after changing the Project codes on an Invoice.

Warning

The Credit-Rebill process cannot be used to recreate invoices once the Project codes are changed on the timesheets.

Step-by-step guide

PART ONE - Adjust the Timesheet(s)

For each job that has been included in the original invoice:

  • In Time & Attendance, go to the Historical tab
  • Adjust the timesheet, delete all entries so the timesheet is blank and 'Save and Submit' Refer to Adjust an Approved Timesheet 
  • In Interpreter Review, set the timesheet(s) to Reviewed – Interpreter Timesheet Details tab should show negative entries


PART TWO - Create the Credit Note(s)

  • Go to Billing > Create Invoice Batch
  • Create an Invoice batch. A Credit Note will be created for the timesheet(s) adjusted in Part One

 

Note

  • The Credit Note(s) will be created based on the current Debtor Data Group selected.
  • If there are any other reviewed timesheets for this Client that haven’t been invoiced, these will be included in the invoice batch


PART THREE - Re-enter the Timesheet(s)

For each timesheet adjusted in Part One:

  • In Time & Attendance, go to the Historical tab
  • Adjust the timesheet(s) again, re-enter the original hours and enter the correct Project code and 'Save and Submit'
  • In Interpreter Review, set the timesheet(s) to Reviewed – Interpreter Timesheet Details tab should show the same entries as the original timesheet with the new Project codes


PART FOUR – Recreate the Invoice(s)

  • Go to Billing > Create Invoice Batch
  • Create an Invoice batch. - Invoice(s) will be created for the timesheets adjusted in Part Three.


PART FIVE - Adjustment Pay Batch

Create an adjustment pay batch to include the timesheet(s) adjusted in Part One & Three.

Where no changes have been made to the original hours, a nil batch will be created so this is optional step.

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