FastTrack360 Version 12 Online Help
Configuration of STP Notifications
- Fiona Sims
- Max Ciereszko
FastTrack360 can be configured to send optional, automated email and SMS notifications to payees to notify of changes to their income statements, which are accessible via the myGov portal.
The table below explains the different types of STP notifications that can be used.
STP Notification Type | Description |
STP EOFY | This type of notification is sent to payees when their finalised earnings for a financial year are successfully reported to the ATO in a STP EOFY batch. This type of notification can be used to alert payees that their finalised income statement for the financial year is available in the myGov portal and can be used to pre-fill their tax returns after 30 June. |
STP Pay Finalisation Notification | This type of notification is sent to payees when they have had their employment terminated in a pay batch and their final pay has then been reported successfully to the ATO via STP. This type of notification can be used to alert payees that their finalised income statement is available in the myGov portal. |
STP Finalised Pay Update Notification | This type of notification is sent to payees who have had their pay finalised but receive further payments in the financial year, which are reported successfully to the ATO via STP. This applies to payees who have had their pay finalised at EOFY and payees who have had their pay finalised due to having their employment terminated. This type of notification can be used to alert payees that their finalised income statement on myGov has been adjusted since being finalised. |
STP notifications are sent when the status of an STP submission changes from Submitted to Completed. If the status of a submission changes from Submitted to Completed with Exceptions, notifications are sent only to those payees who were reported successfully. For any payees who initially failed to be reported successfully, a notification is sent once the payee's data is corrected and resubmitted successfully.
It may take up to 72 hours for payees' income statements to be updated in myGov once the status of a submission changes from Submitted to Completed or Completed with Exceptions. Furthermore, a payee's Income Statement will not be flagged as Tax Ready in myGov until the corresponding financial year has ended. For example, if you finalise a payee's earnings on 20/06/2019, the payee's income statement for the 2018-19 financial year will not be flagged as tax ready until 01/07/2019.
Therefore, it is recommended that STP notifications be worded accordingly so that payees are aware that their income statement may not be updated immediately.
To configure the STP notifications, you must do the following:
Create the notification templates, which will define the text that will be sent in the notifications. This can include merge tags, which will insert variable information into the notification text, such as pay company name, contact names and contact details (for more information, see Create Pay and Bill Templates).
Enable the sending of notifications for each pay company that is to send notifications and select the relevant notification template that is to be used for each type of notification that is to be sent (for more information, see How to Enable the Sending of STP Notifications.
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