STP Submission Audit Screen

When you submit or resubmit a pay batch through STP, a separate submission is created and sent to the ATO for each pay company to which payees, who were paid in the pay batch, belong. This is because while a pay batch in FastTrack360 can include payees who belong to many pay companies, STP reporting must be submitted at the pay company level.

The STP Submission Audit screen allows you to view a list of the individual submissions for each pay company for which data was submitted to the ATO when the pay batch was submitted through STP. For each submission, the screen shows information to identify the pay company, the unique submission ID and the STP submission status of the data for that pay company.

The STP Submission Audit screen also allows you to view errors that resulted from submitting a pay batch. That includes any technical or system errors that may have prevented data being sent to or received from the ATO as well as any data validation errors that have been returned from the ATO due to pay company or individual payee data being invalid. For more information, see Viewing Submission Errors below.

To display the STP Submission Audit screen for a pay batch, click the View button at the start of a row where a pay batch that is listed in the Results section of the STP Pay Batch screen, as show in the example below.

The Submission Audit screen consists of the following sections:

a header that displays information about the pay batch
a Remaining Errors section that identifies the latest submission error (for more information, see Viewing Submission Errors below)
a list of the individual pay companies for which data has been submitted due to submitting the pay batch
an errors pane, which displays details about any errors that were returned for a given submission that was generated when the STP batch was transmitted to the ATO (for more information, see Viewing Submission Errors below).

The table below lists and describes the fields and columns of information that are displayed on the STP Submission Audit screen.

Field	Description
Header
Batch No.	Displays the batch number that uniquely identifies the pay batch.
Batch Type	Displays Normal Batch if the pay batch paid earnings for an open pay period. Displays Adjustment Batch if the pay batch is an adjustment batch that paid earnings for a prior, closed pay period.
Period Start Date	Displays the start date of the pay period to which the pay batch corresponds. Note that if the pay batch is an adjustment batch, this date is the start of the adjustment period.
Period End Date	Displays the end date of the pay period to which the pay batch corresponds. Note that if the pay batch is an adjustment batch, this date is the end of the adjustment period.
No. of Payees	Displays the number of payees who were paid in the pay batch and were subject to tax withholding.
Total Gross	Displays the total taxable gross earnings that were paid in the pay batch, where those earnings were subject to tax withholding. This is the total of the amounts shown in the Total Gross Payments column for each pay company/submission that is listed on the screen.
Total Tax	Displays the total tax withheld in the pay batch. This is the grand total of the amounts shown in the Total Withholding column for each pay company/submission that is listed on the screen.
Payment Date	Displays the payment date of the pay batch.
Pay Company List
Pay Company	Displays the name of a pay company by which payees who were paid in the pay batch are employed.
Total Gross Payments	Displays the total taxable gross payments that were paid by the listed pay company in the pay batch. This is the employer-level total gross payments amount that is reported in the STP submission and it excludes non-taxable Lump Sum D payments. Therefore, if the only payments made in the pay batch were non-taxable Lump Sum D payments, this column may display a zero value.
Total Withholding	Displays the total tax withheld by the listed pay company in the pay batch. This is the employer-level withholding amount that is reported in the STP submission.
Submission ID	Displays the submission ID that uniquely identifies the individual STP submission for the listed pay company.
Submission Status	Displays the current submission status for the listed pay company. This can be one of the following: Not Submitted Queued Submitted Rejected Completed with Exceptions Completed Technical Error
Submission Type	Displays one of the following depending on whether the data for the pay company has been submitted or re-submitted: Initial Submission – indicates that the listed entry corresponds to the initial submission of the pay batch information for the pay company Re-submission – indicates that the listed entry corresponds to a re-submission of the pay batch information for the pay company to fix submission errors. Alternatively, if this column is blank it indicates that the corresponding pay batch is yet to be submitted (submission status is Not Submitted).
Username	Displays the username of the FastTrack360 user who submitted or who was the last user to resubmit. This column is blank if the status of the corresponding pay batch is Not Submitted.
User	Displays the first name and surname of the FastTrack360 user who is identified in the Username field. This column is blank if the status of the corresponding pay batch is Not Submitted.
Submitted Date	Displays the date and time of the submission or last re-submission. This column is blank if the status of the corresponding pay batch is Not Submitted.
Polling Count	Displays the number of attempts that have been made by FastTrack360 to obtain a response from the ATO once the submission was sent. This can be used for diagnosing submission problems. For example, when a submission is sent the polling count should begin incrementing within a few minutes to indicate that the submission has been sent to the ATO and FastTrack360 is attempting to obtain a response from the ATO. However, if the polling count does not increment, there could be a problem that prevented the sending of the submission. Similarly, if the polling count keeps incrementing into double-digits but the submission remains in the Submited status, there could be a problem with the ATO returning a response. If a submission remains stuck in the Submitted status and you need to contact FastTrack for support, FastTrack support staff may ask you to check the polling count to determine the likely cause of the issue.

The following actions are available on the STP Submission Audit screen:

Action

Description

Displays errors associated with the listed submission. For more information, see Viewing Submission Errors below.

Note that the text within the button icon depends on the type of error that has occurred. For example, if the entire submission was rejected by the ATO, the icon displays the text Rejected. If a technical error occurred when trying to send the submission to the ATO, the icon displays the text Technical Error. If the ATO accepted the submission but there were data errors for individual payees, the icon displays the text Partially Completed.

Displays the STP Submission Report, thereby allowing you to view what will or what has been reported when the corresponding pay company data was submitted through STP.

For more information, see Viewing the STP Pay Batch Submission Report.

Viewing Submission Errors

If any errors occurred when an STP batch was submitted, the errors are identified on the STP Submission Audit screen.

Any errors that are yet to be actioned are identified in the Remaining Errors section of the screen. For example, the screenshot below shows an instances where there were two pay companies linked to an STP batch and there are remaining errors that need to be actioned for both pay companies.

Where there are remaining errors that need to be actioned for a pay company, you can click on the pay company pane to expanded out the details of the error, as shown in the example below.

If the submission status of a historic submission that is listed in the Submissions section of the STP Submission Audit screen is Partially Completed, Rejected or Technical Error, you can click the button within the Submission Status column to display the details of the error relating to that specific historic submission. An example if this is shown below.

Only those errors that are highlighted in the Remaining Errors section of the screen require actioning. Errors identified in the Submissions section of the screen are shown for audit purposes and, when there has been a re-submission, may have been fixed by a subsequent submission.

There are two levels of errors that can occur:

Pay company errors - these are caused by problems with the pay company data, such as an incorrect ABN or a failure to authenticate the pay company for STP reporting before submitting a batch to the ATO. These will also occur if at least one payee record within the submission can be processed successfully by the ATO.
Payee errors - these are caused by data issues with one or more payees who were included in the submission.

The columns of information that are displayed within the pay company errors list are described below.

Field	Description
Error ID	Displays a unique number that identifies the instance of the error in the FastTrack database. If you need support from FastTrack to help identity and fix an error, provide the error ID to help identify the specific error. This column is blank if the listed error is a technical error that occurred because of FastTrack360 being unable to create and send an STP submission. That is because in such cases, the system may be unable to create and store the error ID in the database.
Submission Status	Displays the submission status of the pay company. This can be one of the following: Rejected Completed with Exceptions Technical Error
Error Message Description	Displays a textual description of the error that explains why the error occurred and what needs to be fixed to resolve the error. You can refer to this description to understand why the error has occurred and what you need to do to fix it.
ATO Error Code	Displays the error code that the ATO has returned in response to the pay company submission. If you need support from FastTrack or the ATO to help identity and fix an error, provide the ATO Error Code to help identify the specific error.

If the submission status for the pay company is Completed with Errors, which indicates that the only errors returned were at the individual payee level, there will be no errors listed in the pay company error list.

The columns of information that are displayed within the payee errors list are described below.

Field	Description
Error ID	Displays a unique number that identifies the instance of the error in the FastTrack database. If you need support from FastTrack to help identity and fix an error, provide the error ID to help identify the specific error.
Payee No	Displays the unique payee number that identifies which Payee record in FastTrack360 needs to be updated to correct a data error.
First Name	Displays the given name of the payee.
Surname	Displays the family name of the payee.
Error Message Description	Displays a textual description of the error that explains why the error occurred and what needs to be fixed to resolve the error. You can refer to this description to understand why the error has occurred and what you need to do to fix it.
ATO Error Code	Displays the error code that the ATO has returned in response to the pay company submission. If you need support from FastTrack or the ATO to help identity and fix an error, provide the ATO Error Code to help identify the specific error.

See also: