STP EOFY Screen

Field

Description

Search Section

Pay Company

Filters the EOFY batches in the search results list based on pay company.

If you want to find a EOFY for a specific pay company, select the name of the pay company from this field.

Otherwise, leave the default option of Any selected to find EOFY batches regardless of the pay companies to which they correspond.

Tax Year

Filters EOFY batches in the search results list by the financial year to which they correspond.

For example, if you want to find an EOFY batch for the finanacial year 2018/19, select 2018-2019 form this field.

Alternatively, you can select Any if you want to find EOFY batches regardless of the financial year to which they correspond.

Submission Status

Filters the EOFY batches in the search results list based on the STP submission status that applies to the overall EOFY batch.

The submission statuses are:

Not Submitted – tick this option to find EOFY batches that are yet to be submitted to the ATO

Queued - tick this option to find EOFY batches that have been submitted by a user and have been queued to be sent but are yet to be sent to the ATO from the system.

Submitted – tick this option to find EOFY batches that have been submitted to the ATO but are yet to receive a response.

Technical Error – tick this option to find EOFY batches that failed to be submitted to the ATO due to a system error or a system outage.

Rejected – tick this option to find EOFY batches that were submitted and were rejected by the ATO.

Completed with Exceptions – tick this option to find EOFY batches that were submitted and were accepted by the ATO but returned errors for some payees.

Completed – tick this option to find EOFY batches that were submitted and were accepted by the ATO without any errors.

Note that you can select multiple options to find EOFY batches based on a combination of statuses.

Results Section

Pay Company

Displays the name of the pay company to which the listed EOFY batch corresponds.

Tax Year

Displays the financial year to which the listed EOFY batch corresponds.

No. of Payees

Displays the number of payees who are included in the listed EOFY batch.

Note that if the batch is yet to be submitted, this show the total number of payees who are employed by the pay company, not just those that are subject to PAYG and therefore subject to STP reporting. Once a batch is submitted, the number of payees is updated to show the actual number of payees that were reported in the submission.

Submission Status

Displays the overall submission status of the listed EOFY batch. This is one of the following:

Not Submitted – indicates that the EOFY batch is yet to be submitted to the ATO

Queued - indicates that the EOFY batch has been submitted by a user and has been queued to be sent but is yet to be sent to the ATO by the system.

Submitted – indicates that the EOFY batch has been sent to the ATO but a response is yet to be received.

Technical Error – indicates that the EOFY batch failed to be submitted to the ATO due to a system error or a system outage. For more information, see Troubleshooting STP.

Rejected – indicates that the EOFY batch were rejected by the ATO. For more information, see see Troubleshooting STP.

Completed with Exceptions – tick this option to find EOFY batches that were submitted and were accepted by the ATO but returned errors for some payees.

Completed – tick this option to find EOFY batches that were submitted and were accepted by the ATO without any errors.

Polling Count

Displays the number of attempts that have been made by FastTrack360 to obtain a response from the ATO once the listed EOFY batch was submitted.

This can be used for diagnosing submission problems. For example, when a batch is submitted the polling count should begin incrementing within a few minutes to indicate that the submission has been sent and FastTrack360 is attempting to obtain a response from the ATO. However, if the polling count does not increment, there could be a problem with creating and sending the submission. Similarly, if the polling count keeps incrementing into double-digits but the batch remains in the Submitted status, there could be a problem with the ATO returning a response.

If a batch remains stuck in the Submitted status and you need to contact FastTrack for support, FastTrack support staff may ask you to check the polling count to determine the likely cause of the issue.

Action

Description

Displays the STP EOFY Pre-submission report, thereby allowing you to view what information will be submitted to the ATO when you submit the selected EOFY batch.

This is available only for EOFY batches with a submission status of the pay batch is Not Submitted, Rejected, Completed with Exceptions or Technical Error.

For more information, see Viewing the STP EOFY Submission Reports.

Displays the STP EOFY Submission Audit screen, which shows the individual submissions that have been sent to the ATO when the corresponding batch was submitted, who triggered the submission, when it was triggered and if each submission was successful and if not, what errors have occurred.

This action is not available for batches that are yet to be submitted (status is Not Submitted).

The STP EOFY Submission Audit screen is similar to the STP Submission Audit screen for STP pay batch submission except that all submissions and errors shown on the screen relate to a single pay company, because there is only one pay company submitted in an EOFY batch. For more information, see STP Submission Audit Screen.

Selects the corresponding batch so that it can be submitted.

Submits the batch that is selected in the Results section of the screen.

This is only available if the status of all the selected batch is Not Submitted, Rejected, Completed with Exceptions or Technical Error.

For more information, see How to Submit a Pay Batch.