FastTrack360 Version 12 Online Help

How Does STP Work in FastTrack360?

There are two separate STP reporting processes in FastTrack360 as follows:

  • pay batch submission process - this must be carried out each time a pay batch is processed and closed

  • End of Financial Year (EOFY) batch submission process - this must be carried out once per financial year for each pay company to finalise the payments for the financial year.

Both of these processes are described below.

Pay Batch Submission

The diagram below summarises the STP pay batch submission process.

This process is described in detail below.

Selecting & Submitting a Closed Pay Batch

Once you commence STP reporting you must search for, select and submit each closed pay batch to the ATO on or before the payment date of the respective pay batch. This is done via the Payroll > ATO Report > STP Pay Batch.

When you submit a pay batch, the system automatically creates a separate submission per pay company. For example, if the pay batch that you submit includes payees who are employed by two separate pay companies, in the background FastTrack360 creates two separate submissions, one for each pay company, and assigns a unique submission ID to each submission for tracking and auditing purposes.

When you initially submit a pay batch the submission status of the pay batch on the Payroll > ATO Report > STP Pay Batch screen changes from Not Submitted to Queued. That indicates that the relevant submissions are being created and are being queued up for sending, via the SBR channel, to the ATO. When the submissions have been successfully sent out of FastTrack360, the submission status of the pay batch automatically changes to Submitted.

To meet your reporting obligations under STP, you must have successfully submitted an STP report on or before the payment date of the pay batch in which payees were paid. However, depending on various factors, such as the number of individual payee records that are included in the report and the volume of traffic going through the ATO’s systems, the ATO may take a maximum of 72 hours to process your submission and respond to indicate if your submission has been successful. Therefore, it is recommended that you submit closed pay batches as soon as practical so that if a submission is rejected there will be sufficient time to fix any errors and submit again before the payment date elapses.


Validation of Pay Company & Payee Information

When the ATO receives each pay company submission that is sent by FastTrack360 the ATO systems carry out two stages of validation to the data that has been submitted:

  • pay company validation

  • payee validation.

The pay company validation checks that valid information has been provided about the pay company, such as a valid ABN, and that the pay company has been authorised in the ATO Authorisation Manager to report through STP.

The payee validation checks that valid information has been provided about each payee, such as a valid address, date of birth and valid pay data depending on the type of payee being reported (individual non-business, labour hire, working holiday maker or company (incorporated) contractor with a voluntary withholding agreement).

There are three possible outcomes of this validation. The result of the validation can be:

  • unsuccessful

  • partially successful

  • fully successful.

Each of these outcomes are described below.

Validation Unsuccessful

Validation will be unsuccessful if either of the following applies:

  • the pay company information is invalid

  • the pay company information is valid but validation failed for all payees in the submission.

If validation is unsuccessful, the following occurs:

  • the ATO systems return one or more error messages to indicate why the pay company information could not be validated

  • if any payees could not be validated successfully, the ATO systems may return one or more error message to indicate why each payee could not be validated

  • the status of the individual pay company submission, and the overall status of the corresponding pay batch, is set to Rejected in FastTrack360.

This process occurs individually for each pay company that is linked to the submitted pay batch. Therefore, it is possible that the submissions for some, but not necessarily all, pay companies that are linked to the pay batch might be rejected.

Where the status of a submission is Rejected in FastTrack360, it indicates that the reporting obligations have not yet been met for the corresponding pay company. In such cases it is necessary to refer to the error messages that have been returned by the ATO, fix the pay company or payee record(s) accordingly and to submit the pay batch again.

Validation Partially Successful

Partially successful validation occurs when the ATO systems can successfully validate the pay company information and at least one payee in a submission but are unable to successfully validate one or more other payees in the submission.

If validation is partially successful, the following occurs:

  • the ATO systems return one or more error messages to indicate which payees could not be validated successfully and why they could not be validated successfully

  • the status of the individual pay company submission is set to Completed with Exceptions in FastTrack360. The overall status of the pay batch is also set to Completed with Exceptions if there were no rejections for the pay batch.


Where the status of a submission is Completed with Exceptions in FastTrack360, it indicates that the reporting obligations have been met for the corresponding pay company. However, in such cases you should fix any errors returned for individual payees and resubmit those payees to ensure that reporting of their earnings is up-to-date.

Validation Successful

Successful validation occurs when the ATO system can successfully validate the pay company information and the information for every payee in the submission.

If validation is successful, the following occurs:

  • the ATO systems return an indication that processing of the submitted information has been completed without returning any errors

  • the status of the individual pay company submission is set to Completed in FastTrack360. The overall status of the pay batch is also set to Completed if all other individual pay company submissions that are linked to the same pay batch were successful. Otherwise, the overall status of the pay batch is set to Rejected or Completed with Exceptions depending on whether any of the individual pay company submissions were rejected.

If the status of a submission is Completed in FastTrack360, it indicates that the reporting obligations have been met for the corresponding pay company/pay batch combination.

EOFY Batch Submission

The diagram below summarises the STP EOFY batch submission process.

As shown in the diagram above, the STP EOFY batch submission process is similar to the STP pay batch submission process except in the following ways:

  • to submit an EOFY batch, you must select a pay company on the Payroll > ATO Report > STP EOFY screen and submit the pay company

  • there is only one submission created each time a pay company is submitted.

As with pay batch submission, when an EOFY batch is submitted its submission status is initially set to Queued and then automatically changes to Submitted when the submission has been successfully sent from FastTrack360.

Once the ATO has processed the EOFY batch, the status of the EOFY batch is updated to Rejected, Completed with Exceptions or Completed depending on whether ATO validation was unsuccessful, partially successful or completely successful.



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