Re-importing Batches & Responses

If a questionnaire log shows that one or more responses in a batch caused a warning or error to occur, the relevant responses can be re-imported individually or the entire batch can be re-imported, if the warning or error applied to a large number or responses within an import batch. Before attempting to re-import, however, it may be necessary to fix the problem that caused the warning or error. To determine the reason for the warning or error, you can view the warning or error messages within the relevant questionnaire log.

Re-importing an entire import batch or an individual response within an import batch may cause the system to attempt to import some information that has already been successfully imported when the original import batch was imported originally. This duplicate information will be subject to the duplicate checking rules, as defined in the Candidate Duplicate Check screen and General Settings screen within the Maintenance area of the Questionnaire Maintenance application.

When re-importing an individual response within an import batch, it is possible to choose which specific response details are to be re-imported, thereby preventing re-importing information that has already been imported successfully. This may prevent duplicate information warnings being written to the questionnaire log.

After re-importing a batch or an individual response, the questionnaire log entries or the individual response within the questionnaire update respectively depending on whether any of the conditions affecting responses within the questionnaire log have changed.

On re-importing an import batch or an individual response, it is recommended that you view the entries within the relevant questionnaire log t o ensure that the relevant responses have re-imported successfully.

Re-import an entire import batch that has already been imported previously

1	In the Questionnaire Logs screen, click Search to find one or more questionnaire logs. A list of Questionnaire Logs displays.
2	In the row of the Questionnaire Logs screen that represents the questionnaire log for the import batch that you want to re-import, click the import button. The system attempts to re-import the corresponding import batch and a confirmation message opens when the batch has been re-imported successfully.	Open
3	View the Errors and Warnings columns of the Questionnaire Logs screen to ensure that there are no errors or warnings reported in the questionnaire log after the re-import.

Re-import a Response

1	In the Questionnaire Logs screen, click Search to find one or more questionnaire logs. A list of Questionnaire Logs displays.
2	In the list of questionnaire logs in the Questionnaire Logs screen, click a questionnaire log. The questionnaire log expands to show the responses that were imported as part of the import batch.
3	Next to the response to be re-imported, click the import button. The Re-Import Response dialog box opens.	Open
4	Click the relevant details you want to re-import. For more information about each of the options available, see Response Detail Options below. A tick appears next to each option you click.
5	Click Re-Import Response. The system attempts to re-import the response and a confirmation message opens when the response has been re-imported successfully.
6	View the log entries for the response to ensure that there are no errors or warnings reported after the re-import.

Response Detail Options

When re-importing an individual response within an import batch, it is possible to choose which specific response details are to be re-imported, thereby preventing re-importing information that has already been imported successfully. This may prevent duplicate information warnings being written to the questionnaire log.

The Re-Import Response dialog box features options that allow you to select which specific details are to be re-imported. These options are listed and described below.

Candidate Details - Mapped Questions

When selected, questionnaire answers mapped to database fields that are used to create and populate the candidate record will be re-imported. This excludes the resume attachment (see below).

Referral

When selected, any information extracted from questionnaire answers that are not mapped to database fields will be re-imported.

Attachments - Parse Resume

When selected, the candidate's resume will be re-imported and parsed.