Load behaviour of Outlook Extensions

Problem

Outlook Extensions Add Ins has become disabled

Solution

1. Open Outlook
2. File > Options > Add-Ins
3. If FastTrack Outlook Extensions is listed in the Inactive Application Add-ins click Go...

4. Tick FastTrack Outlook Extensions Add-Ins > OK
5. Close Outlook and Re-open

This registry setting determines how the add-in is loaded in the application. Follow the steps outlined in the solution below to change the registry setting.

Solution

1. Open your registry editor. To do this, open your Windows Start menu and type "regedit".
2. Go to HKEY_CURRENT_USER > Software > Microsoft > Office > Outlook > Addins > FastTrack.OutlookAddIn. Note what the LoadBehavior is set to. It will be a number like 0 or 1 or 3. 
3. Right click LoadBehavior > Modify

4. Enter Value Data = 3 

5. Click OK

5. Close Outlook and reopen