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Missing Pay Group in Pay Batch
Missing Pay Group in Pay Batch
Problem
When creating a Normal Timesheet Pay Batch, a Pay Group doesn’t appear after clicking Find Pay Group.
The below steps do not apply for Adjustment Pay Batches
Solution
A Pay Group won’t appear if there are no Timesheets dated within the open period. To check which period is open:
- Go to Payroll > Maintenance > Pay Group
- Search Pay Groups and double click on the missing Pay Group
- In the Pay Period Information section, scroll down until you find the Open period. If the open Period is:
- Before the Timesheet date, close the period(s) until the one matching the Timesheet is open > Save changes.
- After the Timesheet date, an Adjustment Pay Batch will need to be done.
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