Problem

Pay Group has changed in the Payee record and the end date of the new group doesn't match the Timesheet week ending day, resulting in no timesheet appearing in the current pay batch process.

For details on the issue, please refer to our Online help page, Important Information About Switching Pay Groups.

Solution

Add a new Normal pay batch and leave the 'Only Include Payees with Timesheets' unticked
Select the relevant pay group with the pay period start date of the following pay week
When the batch is created, click on the Taxable Wage column header twice so the Payee is at the top of the list
You can then select all other Payees and delete them from the batch
Continue to process pay batch as normal

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