FastTrack360 Version 12 Online Help
How to Send and Respond to a General Notification
How to Send a General Notification
1. | In the Available Timesheets, Incomplete Timesheets, Rejected Timesheets or Submitted Timesheets screen, find and list the timesheet |
2. | Within the list of timesheets on the screen, click the envelope in the row corresponding to the relevant timesheet. The Send Message message screen is displayed. |
3. | In the Recipient field, select the timesheet workflow participant to whom the general notification message is to be sent. The options available within this field will depend on whether you are a participant in the workflow for the timesheet and your role within that workflow. For example, if you are the approver of the timesheet then you can select the Initiator option if you want to send the general notification message to the person who acts as the initiator of a timesheet. |
4. | In the Subject field, key in the text that is to appear in the text that is to appear in the subject line of the general notification message. |
5. | In the Message field, key in the body text of your message. |
6. | When you are ready to send the general notification message, click Send. The Send Message screen closes and the general notification is sent to the selected recipient. |
How to Reply to a General Notification
1 | Click on the Activities / Notifications icon in the top toolbar . The Notifications screen displays with a list of received notifications. |
2 | Open the Search section and search for and list the relevant general notification if it is not listed in the Notifications pane already |
3 | Next to the received message, Click on Action and select Reply. The Reply Message message screen is displayed. The To field is defaulted to the name/timesheet workflow participant role of the user who sent the general notification to you. |
4 | In the Message field, key in your replay to the general notification. Note that the original notification message is displayed beneath a dotted line within the Message field. |
5 | When you are ready to send the reply, click Send. The Send Message screen closes and the reply is sent to the relevant recipient. |
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