Service Maintenance

Planned maintenance is undertaken on a monthly basis to apply any operating system, database server patching on FTCloud;

• APAC – Last Saturday of the month from 11pm-1am AEST.

• UK – Last Monday of the month from 11pm-1am GMT.

Notification of planned maintenance is provide with 7 days’ notice and is advised via;

• Status Page; email subscription notification

  • APAC - https://status.fasttrack360.com.au/

  • EU – http://status.fasttrack360.co.uk/

• Visible on the dashboard in FastTrack360 to all users.

For all critical emergency maintenance FastTrack will take every effort to provide as much notice as possible. Notification of emergency maintenance will utilise the same channels.