FastTrack360 Version 12 Online Help
Mobile Timesheet Notifications
- Fiona Sims
This section explains timesheet notifications, which can be used to communicate information related to timesheets for which you are a workflow participant or that you monitor. This section explains how you can view your internal timesheet notifications and how you can send general timesheet notifications, view notifications you have received and reply to notifications that you have received.
Automatic notifications can be sent to users who are participants in a timesheet workflow. For example, if the timesheet workflow that applies to a job order identifies you as one of the timesheet approvers for the job order, you may receive an automatic notification each time a timesheet belonging to that job order is submitted for your approval.
Automatic notifications can be delivered to you via one or more of the following delivery methods:
via an email message to your email address
via a SMS message to your mobile telephone
via an internal notification message within Mobile Timesheets.
The table below explains the different types of automatic notifications that you may receive depending on the role you play within a timesheet workflow.
Notification Type | Description |
Reminder | Notifies you that a timesheet, for which you are the initiator, is due to be submitted for approval. Alternatively, notifies you that a timesheet, for which you are an approver, has been submitted for your approval but you are yet to action the timesheet. |
Escalation | Notifies that a timesheet has not been actioned by an initiator or approver within a specified amount of time and has therefore been escalated for your attention. |
Approved | Notifies that a timesheet you have submitted for approval has been approved by an approver. |
Rejected | Notifies that a timesheet you have submitted for approval has been rejected by an approver. |
Recalled | Notifies that a timesheet, which had been submitted for approval, has been recalled by the timesheet initiator. |
Submitted | Notifies that a timesheet has been submitted for approval. |
If you are a timesheet approver and you receive notifications via email and/or SMS, you may receive grouped notifications instead of individual notifications. For example, if you act as the timesheet approver for a large number of payees it may not be practical for you to receive a notification each time a payee submits a timesheet for your approval. Instead, you might receive one email or SMS message per predefined period, whereby the message groups together the details of all timesheets that have been submitted for your approval since the end of the last period.
In addition to the abovementioned automatic notification types, you can receive general timesheet notifications about timesheets from other workflow participants. For example, if you act as the initiator for payees' timesheets, a timesheet approver may send you a general notification if they have a query about a timesheet you have submitted for approval. Such notifications are also received within Mobile Timesheets. You can reply to the sender of a general notification directly from within Mobile Timesheets.
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