Required when a user has attempted to login and exceed the number of attempts allowed. In this instance, the Administrator will need to unlock the account.
Product: define which product this article applies to (V9, V10 and V11)
Module: include a reference to the module to which the article links.
Step-by-step guide
- Log into FastTrack360
- Navigate to Maintenance > User
- Search for relevant User > open User record
- Click Edit
- Untick the Login Blocked tickbox
6. - Click Save Changes
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