FastTrack360 Version 12 Online Help

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Below is guidance to assist you with questions you may have when operating Contractor Payment Terms

Issue

How to Resolve

A timesheet that has payment terms is not appearing in the pay batch.

  • Ensure that the Include Prior periods Timesheets in current Period is checked on in the Pay Group configuration.

  • For countries other than United Kingdom, check the contractor payment due date is less than the current period end date. For United Kingdom, check that the contractor payment due date is less than the normal pay date of the current period.

I cannot preview the proforma remittance advice in Time Interpretation.

  • Has the contractor been set to have proforma invoices? See Issuing Proforma Remittance Advice.

  • Have you set the timesheet status to Reviewed? The proforma remittance will only be generated on timesheets with the status of Reviewed.

  • The proforma remittance service cycles every 5 minutes. Please check after 5 minutes and refresh the page.

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