Problem
Payee has changed Pay Group in their Payee record. When the pay group doesn't match the Time sheet week ending day no timesheet will appear in the current pay batch to process.
Solution
- Add a new Normal pay batch and leave the 'Only Include Payees with Timesheets' unticked
- Select the relevant pay group with pay period start date of the following pay week
- When the batch is created, click on the Taxable Wage column header twice so the Payee is at the top of the list
- You can then select all other Payee's and delete them from the batch
- Continue to process pay batch as normal
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