FastTrack360 Version 12 Online Help

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The Payroll > ATO Report > STP EOFY screen allows you to submit an STP end of financial year batch to the ATO, which will finalise the earnings of payees of a pay company for a financial year (for more information, see End of Financial Year Process). It also allows you to check on the status of EOFY batches that have already been submitted.

The STP EOFY screen consists of a Search section, which allows you to search for a pay company and financial year combination for which earnings are to be finalised, and a Results section that lists the STP EOFY batches that meet your search criteria. The components of the STP EOFY Process screen are described below.

Field

Description

Search Header

Pay Company

Filters the EOFY batches in the search results list based on pay company.

If you want to find a EOFY for a specific pay company, select the name of the pay company from this field.

Otherwise, leave the default option of Any selected to find EOFY batches regardless of the pay companies to which they correspond.

Tax Year

Filters EOFY batches in the search results list by the financial year to which they correspond.

For example, if you want to find an EOFY batch for the finanacial year 2018/19, select 2018-2019 form this field.

Alternatively, you can select Any if you want to find EOFY batches regardless of the financial year to which they correspond.

Submission Status

Filters the EOFY batches in the search results list based on the STP submission status that applies to the overall EOFY batch.

The submission statuses are:

Not Submitted – tick this option to find EOFY batches that are yet to be submitted to the ATO

Queued - tick this option to find EOFY batches that have been submitted by a user and have been queued to be sent but are yet to be sent to the ATO from the system.

Submitted – tick this option to find EOFY batches that have been submitted to the ATO but are yet to receive a response.

Technical Error – tick this option to find EOFY batches that failed to be submitted to the ATO due to a system error or a system outage.

Rejected – tick this option to find EOFY batches that were submitted and were rejected by the ATO.

Completed with Exceptions – tick this option to find EOFY batches that were submitted and were accepted by the ATO but returned errors for some payees.

Completed – tick this option to find EOFY batches that were submitted and were accepted by the ATO without any errors.

 

Note that you can select multiple options to find EOFY batches based on a combination of statuses.

Search Results List

Pay Company

Displays the name of the pay company to which the listed EOFY batch corresponds.

Tax Year

Displays the financial year to which the listed EOFY batch corresponds.

No. of Payees

Displays the number of payees who are included in the listed EOFY batch.

Note that if the batch is yet to be submitted, this show the total number of payees who are employed by the pay company, not just those that are subject to PAYG and therefore subject to STP reporting. Once a batch is submitted, the number of payees is updated to show the actual number of payees that were reported in the submission.

Submission Status

Displays the overall submission status of the listed EOFY batch. This is one of the following:

Not Submitted – indicates that the EOFY batch is yet to be submitted to the ATO

Queued - indicates that the EOFY batch has been submitted by a user and has been queued to be sent but is yet to be sent to the ATO by the system.

Submitted – indicates that the EOFY batch has been sent to the ATO but a response is yet to be received.

Technical Error – indicates that the EOFY batch failed to be submitted to the ATO due to a system error or a system outage. For more information, see Troubleshooting STP.

Rejected – indicates that the EOFY batch were rejected by the ATO. For more information, see Troubleshooting STP.

Completed with Exceptions – tick this option to find EOFY batches that were submitted and were accepted by the ATO but returned errors for some payees.

Completed – tick this option to find EOFY batches that were submitted and were accepted by the ATO without any errors.

Polling Count

Displays the number of attempts that have been made by FastTrack360 to obtain a response from the ATO once the listed EOFY batch was submitted.

This can be used for diagnosing submission problems. For example, when a batch is submitted the polling count should begin incrementing within a few minutes to indicate that the submission has been sent and FastTrack360 is attempting to obtain a response from the ATO. However, if the polling count does not increment, there could be a problem with creating and sending the submission. Similarly, if the polling count keeps incrementing into double-digits but the batch remains in the Submitted status, there could be a problem with the ATO returning a response.

If a batch remains stuck in the Submitted status and you need to contact FastTrack for support, FastTrack support staff may ask you to check the polling count to determine the likely cause of the issue.

 

The following actions are available on the STP EOFY Process screen:

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