Problem
When creating a Normal Timesheet Pay Batch, a Pay Group doesn’t appear after clicking Find Pay Group.
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The below steps do not apply for Adjustment Pay Batches |
Solution
A Pay Group won’t appear if there are no Timesheets dated within the open period. To check which period is open:
- While in Payroll, click Maintenance
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- Go to Payroll > Maintenance > Pay Group
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- Search Pay Groups
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- and double click on the missing Pay Group
- In the Pay Period Information section, scroll down until you find the Open period
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- . If the open Period is
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- :
- Before the Timesheet date, close the period(s) until the one matching the Timesheet is open > Save changes.
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- After the Timesheet date, an Adjustment Pay Batch will need to be done.
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