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Payee has changed Pay Group in their Payee record and no timesheet has shown up in the . When the pay group doesn't match the Time sheet week ending day no timesheet will appear in the current pay batch to process.
Solution
- Add a new Normal pay batch and leave the 'Only Include Payees with Timesheets' unticked
- Select the relevant pay group with pay period start date of the following pay week
- When the batch is created, click on the Taxable Wage column header twice so the Payee is at the top of the list
- You can then select all other Payee's and delete them from the batch
- Continue to process pay batch as normal
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