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- Go to Maintenance > Security - only a user who has permission to edit Security roles can do this
- Search for the security role to be updated
- Double click on the role to open it
- Click Edit
- Scroll to the Portal heading and select Full Control for Communications History
- If the security role doesn't already have access to Questionnaire, Payroll, Billing, Interpreter Review, in order to be able to access Communication History, you will also need to give them View permissions for Systems Maintenance under Questionnaire heading.
- Click Save Changes
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| For details on how to access and search the Communication History, refer to Searching the Communication History |
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