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When creating a Normal Timesheet Pay Batch, a Pay Group doesn’t appear after clicking Find Pay Group.
Solution
A Pay Group won’t appear if there are no Timesheets dated within the open period. To check which period is open:
- While in In Payroll, click Maintenance
- Click Pay Group > Search Pay Groups
- Double click on the missing Pay Group
- In the Pay Period Information section, scroll down until you find the Open period
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