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Description

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Status

Description

Submitted

Indicates that a user has actioned the delivery of the invoice and FastTrack360 has sent the invoice but a success or failure response has not been received yet.

When the delivery of an invoice is actioned in FastTrack360 and the eInvoicing status of the invoice is set to Submitted, it may take several minutes for the status to update to OK or Error …

OK

Indicates that a user has actioned the delivery of the invoice, FastTrack360 has sent the invoice and a success response has been received to indicate that delivery was successful and therefore no further action is required to deliver the invoice.

Error

Indicates that a user has actioned the delivery of the invoice but one of the following issues occurred:

  • the billing company linked to the invoice is not registered for eInvoicing

  • a system error prevented FastTrack360 from sending the invoice

  • FastTrack360 sent the invoice but a downstream issue prevented the invoice from being delivered.

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Troubleshooting eInvoice Delivery

Refer to

Jira Legacy
serverSystem JIRA
serverIdee6b9558-1c7b-3e98-897e-d73193f14a05
keyTR-3772
for messages that are returned.

Benefits

These enhancements facilitate the ability to deliver invoices to debtors via eInvoicing.

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