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Below are details on how to uninstall and install Outlook Extensions.:
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Administrator rights are required to uninstall/install Outlook Extensions. If you don’t have Administrator rights to your computer, your IT Team will need to do this for you. |
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Check if Outlook Extensions is Installed
Even if the Add-ins menu isn’t showing in Outlook, it’s still possible Outlook Extensions is installed on the computer. You can check Add or Remove Programs to see if it's installed. Below are details on how to check this and uninstall it if it's installed
1.Open Add or Remove Programs
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- Scroll down the list of programs until you find FastTrack Outlook Extensions - if it's not listed go to Install Outlook Extensions 2.0
- Check Click on FastTrack Outlook Extensions and check the version number:
- 1.00.0000 is an older version that needs to be uninstalled – go to Step 3 Uninstall Outlook Extensions
- 2.00.0000 Outlook Extensions 2.0 is already installed. Close Add or Remove Programs and check in Outlook that the check Add-in Settings have been enteredadded in Outlook
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- Close Outlook
- Click In Add or Remove Programs, click Uninstall – accept any confirmation messages to uninstall
- Click Yes to “Do you want to allow this app to make changes to your device”
- Once the uninstall has completed close Add or Remove Programs
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The installation process is the same no matter whether a previous version has been uninstalled or Outlook Extensions has never been installed. The only difference will be the Settings as these will you would need to be added add these if Outlook Extensions wasn't used before.
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- Click Next
- Click Install
- Click Yes to “Do you want to allow this app to make changes to your device”
- Click Finish
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- Open Outlook
- Click Add-ins menu – if Add-ins menu doesn’t show refer to Load behaviour of Outlook Extensions
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