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Problem

Pay Group has changed in Payee record and the end date of the new group doesn't match the Timesheet week ending day, resulting in no timesheet appearing in the current pay batch process. 


For details on the issue, please refer to our Online help page, https://fasttrack360help.fasttrack360.com.au/display/MBOV1OH/Important+Information+About+Switching+Pay+Groups. 

Solution


  1. Add a new Normal pay batch and leave the 'Only Include Payees with Timesheets' unticked
  2. Select the relevant pay group with pay period start date of the following pay week
  3. When the batch is created, click on the Taxable Wage column header twice so the Payee is at the top of the list
  4. You can then select all other Payee's and delete them from the batch
  5. Continue to process pay batch as normal 


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