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Problem

When editing a Candidate or Client record, the Portal User fields are automatically populated with the logged in user's FastTrack360 login details. The desired changes to the Candidate or Client record will not save because the Save Changes button is greyed out. Below are the steps required to remove the logged in user's FastTrack360 login details in Chrome so that changes to the Candidate or Client record can be made.

Solution

  1. Open Chrome > click Customise and Control Google Chrome (3 dots) > Select Settings
  2. Under Autofill, click on Passwords
  3. Under Saved Passwords, find your FastTrack360 login > click More Actions (3 dots) > Remove
  4. Close Chrome
  5. Next time you log into FastTrack360, if you are asked to save your password, click Never



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