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Problem

Save tab is disabled when user edits a Candidate or Client record in FastTrack,  This is likely due to Chrome auto settings and to confirm this is the case, user needs to go to Portal User section of record. If logged in Agency User's login details have populated fields in Portal User section, then Chrome auto settings need to be changed

Solution

Follow below steps to change Chrome browser settings. 

  1. Click on Customise and Control Google Chrome 3 dots button and select Settings option
  2. In Autofill section, click on Passwords
  3. In Saved Passwords section, if your FastTrack Login details display, click on the More Actions tab with 3 dots, next to 'eye' icon.
  4. Click Remove to delete saved password
  5. Log out of Chrome browser fully, then log back into FastTrack360. At the Login screen, user details should  no longer auto populate.

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