The Leave module can be configured to send automatic notifications to users to communicate information about leave requests. Notifications are setup to trigger based on the actions taken when requesting and rejecting/approving leave. Therefore, if notifications are required to be sent as part of the leave request process, the relevant notifications must be configured.
The Notifications maintenance item is located in Leave Module > Maintenance > Notifications.
There are two basic types of notifications; scheduled notifications and immediate notifications.
Scheduled notifications are notifications that are schedule to be sent at specific times. Scheduled notifications include the following message types:
reminder - sent to timesheet submitters and approvers as a reminder to submit or approve leave requests by a certain time/date respectively
escalation – sent to an alternative approver if the usual approver has not approved or rejected a leave request within a specific amount of time after being submitted.
Scheduled notifications can be configured to reoccur until the corresponding timesheet is submitted or approved/rejected.
Immediate notifications are notifications that are sent immediately when a specific event occurs. Immediate notifications include the following message types:
submitted - sent to the approver where the initiator submits a leave request.
rejected – sent to the initiator when an approver rejects the leave request.
approved – sent to the initiator when an approver approves a submitted leave request
recalled – sent to an approver when a leave request that has been awaiting their approval has been recalled by the initiator.
Notifications can be delivered via one or more of the following delivery methods:
email – an email message is sent to the email address of the relevant recipient
SMS – an SMS is sent to the relevant recipient's mobile telephone
Notification Triggers and Delivery Methods
The following table describes each of the Notification triggers in more detail.