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Problem

A User is unable to see some sections in the Quick Access menu or as a section in a record, ie Job Order or Candidate. For the missing sections to show, the section order for that record type will need to be reset. 

Below are the steps required to reset the section order.

Solution

  1. Open the relevant record type, ie Job Order
  2. Click Manage Sections
  3. Re-order the sections - this is optional
  4. Click Apply - if the section still doesn't show, press F5 to refresh the page
  5. Repeat for any other record types sections aren't showing for, ie Candidate

Changes to the section layout will only affect the logged in user.  If multiple users are affected, each user will need to reset the layout.


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