Problem
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When editing a Candidate or Client record
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Solution
Follow below steps to change Chrome browser settings.
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5. Click on the More actions tab with 3 dots next to 'eye' icon
6. And select Remove
7. Log out of Chrome browser fully, then log back on to FastTrack. At the Login screen, user details should no longer auto populate.
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, the Portal User fields are automatically populated with the logged in user's FastTrack360 login details. The desired changes to the Candidate or Client record will not save because the Save Changes button is greyed out. Below are the steps required to remove the logged in user's FastTrack360 login details in Chrome so that changes to the Candidate or Client record can be made.
Solution
- Open Chrome > click Customise and Control Google Chrome (3 dots) > Select Settings
- Under Autofill, click on Passwords
- Under Saved Passwords, find your FastTrack360 login > click More Actions (3 dots) > Remove
- Close Chrome
- Next time you log into FastTrack360, if you are asked to save your password, click Never
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