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Old Version 3

changes.mady.by.user Kim Pickering

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New Version Current

changes.mady.by.user Heather Sowter (Deactivated)

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Required when a user has attempted to login and exceed the number of attempts allowed. In this instance, the Administrator will need to unlock the account.

Product: Version 1112

Step-by-step guide

  1. Log into FastTrack360
  2. Navigate to Maintenance > Security > User
  3.  Image Added
  4. Search for relevant User > open User record
  5. Click Edit
  6. Untick Image Added
  7. Under Login Details section, untick the Login Blocked tickbox tick box
  8. Click Save Changes

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