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Problem

When creating a Normal Timesheet Pay Batch, a Pay Group doesn’t appear after clicking Find Pay Group.

Note

The below steps do not apply for Adjustment Pay Batches

Solution

A Pay Group won’t appear if there are no Timesheets dated within the open period.  To check which period is open:

  • In Payroll, click Maintenance Image Removed

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  1. Go to Payroll > Maintenance > Pay Group

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  1. Search Pay Groups

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  1. and double click on the missing Pay Group
  2. In the Pay Period Information section, scroll down until you find the Open period

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  1. If the open Period is

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  1. :
    1. Before the Timesheet date, close the period(s) until the one matching the Timesheet is open > Save changes.

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    1. After the Timesheet date, an Adjustment Pay Batch will need to be done.

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Image Added

Filter by label (Content by label)
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spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@870
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("payroll","pay","group") and type = "page" and space = "CS"
labelspay payroll group

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Page Properties
hiddentrue


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