Problem
When creating a Normal Timesheet Pay Batch, a Pay Group doesn’t appear after clicking Find Pay Group.
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| Note |
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This does not apply for Adjustment Pay Batches |
Solution
A Pay Group won’t appear if there are no Timesheets dated within the open period. To check which period is open:
- In Payroll, click Maintenance
- Click Go to Payroll > Maintenance > Pay Group >
- Search Pay Groups Double and double click on the missing Pay Group
- In the Pay Period Information section, scroll down until you find the Open period
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If the open Period is after the Timesheet date, an Adjustment Pay Batch will need to be done.
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