Problem
When creating a Normal Timesheet Pay Batch, a Pay Group doesn’t appear after clicking Find Pay Group.
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This does not apply for Adjustment Pay Batches |
Solution
A Pay Group won’t appear if there are no Timesheets dated within the open period. To check which period is open:
- In Payroll, click Maintenance
- Click Pay Group > Search Pay Groups
- Double click on the missing Pay Group
- In the Pay Period Information section, scroll down until you find the Open period
...
If the open Period is after the Timesheet date, an Adjustment Pay Batch will need to be done.
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