If a pay batch that was initially submitted returned a status of Rejected or Completed with Exceptions and you have updated the relevant Pay Company or Payee records to fix any data issues, you must resubmit the batch until the status that is returned is Completed.
If a pay batch returned a status of Technical Error, you can try resubmitting the pay batch once you have checked the status of your internet connection and the ATO services to ensure there is no outage (for more information, see Troubleshooting).
To resubmit a pay batch, follow the same procedure as when initially submitting a pay batch through STP (for more information, see How to Submit a Pay Batch). However, be aware that you can only resubmit a pay batch if its submission status is Completed with Exceptions, Rejected or Technical Error.
When you resubmit a pay batch that has returned a status of Rejected, a new submission is created for each pay company that is linked to the pay batch and has a submission status of Rejected. The new submission will include the following data:
pay company details, such as the company ABN and branch code, address and contact details, accurate as of the date and time the batch is resubmitted
total gross payments and total tax withheld for the pay company in the pay batch, as included in the initial submission
payee name, address and contact details, accurate as of the date and time the batch is resubmitted
payee YTD payment amounts
payee onboarding and TFN declaration details, as included in the initial submission.
When you resubmit a pay batch that has a status of Completed with Exceptions, only those payee records that were in error will be resubmitted and the following payee data will be updated, accurate as of the resubmission date and time:
payee name, address and contact details
YTD pay amounts.
There is no limit to the number of times that you can resubmit a pay batch so long as the status that is returned is Rejected or Completed with Exceptions. Therefore, if a resubmission is rejected or is partially successful, you can fix any errors that are returned and resubmit again until the pay batch submission status is returned as Completed.