Submission Statuses

Submission statuses identify the conditions that apply to a Payday return submission or an employments details submission and therefore whether any actions are required to ensure that reporting obligations are met. The table below explains the different submission statuses and what actions are required depending on the submission status.

Submission Status	Description	Action Required

Submission Status	Description	Action Required
Not Submitted	A submission is yet to be triggered and sent to the IRD. This status only applies to Payday returns, which must be submitted manually by selecting a return and invoking a Submit action. This status does not apply to employment details submissions (create, update, terminate) because they are submitted automatically when a Payday return is submitted.	Submit the return if you are not expecting any further payments to be processed for the same combination of pay period and payment date.
Queued	A submission has been triggered and has been queued to be sent out of FastTrack360 but the submission is yet to be sent to the IRD.	Wait for the submission to be sent and for a response to be received from the IRD.
Partially Queued	A submission was triggered and is queued, waiting to be sent to the IRD. Since the submission was queued more payments were processed for the same combination of pay company, period and payment date. This status does not apply to employment details submissions (create, update, terminate).	Wait for the submission to be sent and for a response to be received from the IRD. Once a response is received, re-submit the return.
Submitted	A submission has been triggered and has been sent from FastTrack360 to the IRD but a response is yet to be received from the IRD.	Wait for a response from the IRD.
Partially Submitted	A submission has been triggered and has been sent from FastTrack360 to the IRD but a response is yet to be received from the IRD. Since being submitted more payments were processed for the same combination of pay company, period and payment date. This status does not apply to employment details submissions (create, update, terminate).	Wait for a response from the IRD. Once a response is received, re-submit the return.
Technical Error	The submission failed due to any of the following reasons: there was a system error that prevented the submission being created and being sent from FastTrack360 there was an outage of the FastTrack cloud service that prevented the submission being sent out of FastTrack360 there was an outage of the IRD system that prevented the IRD from receiving the submission or prevented the IRD from sending a response.	Refer to the error message that was received in response to the submission to determine why the error occurred.If the issue that caused the error is resolved, resubmit. For more information about resolving technical errors, see Troubleshooting Payday Filing.
Rejected	The submission was received by the IRD and the IRD sent a response to indicate that the submission was rejected because reporting authorisation has not been granted for FastTrack360 or there is an issue with the pay company data.	Refer to the error message that was received in response to the submission to determine why the submission was rejected, fix the issue that caused the rejection and re-submit the return. For Payday returns, error messages are shown on the Audit screen. For employment details submissions, error messages are displayed in the Error Message column on the Submission Search tab of the Payday Payee Reporting screen. For more information about resolving technical errors, see Troubleshooting Payday Filing.
Completed	The submission was sent to the IRD and the IRD sent a response to indicate that the submission was successful.	No further action required.
Partially Completed	The submission was sent to the IRD and the IRD sent a response to indicate that the submission was successful. However, there have been further payments processed for the same pay company, period and payment date combination. This status does not apply to employment details submissions (create, update, terminate).	Re-submit the return.