The pension provider will accept the successful rows and if there are any errors, the pension provider will return the errors with a batch status of Completed with Exceptions. The exceptions need to be rectified.
Step | Description | |
|---|---|---|
1 | Against the batch row where there have been errors, click on the Status button. This will open a pop up window. | |
2 | The errors will be displayed. These can be exported so that you have a list. Where the errors have occurred, these should be resolved in the payee record. | |
3 | Once the error has been resolved, return back to the Pension Management screen and locate the errored batch. | |
4 | Click the checkbox next to the batch. The Re-Submit button will be enabled. Click the button. The submission process will commence again. | |
5 | If the errors have been resolved, the batch status will return as Completed. If there are errors outstanding, repeat steps 1 to 4. |