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The Debtor Data Group determines how invoices are generated. If the Debtor Data Group is set to Debtor, a single invoice is generated consolidating all items for that Debtor. 

If separate invoices are required to be generated for each Job, Order by Contact, Purchase Order, Job Family or Project Code, the Debtor Data Group can be changed but this will only affect new invoices created. 

If you need to split a single invoice already created into multiple based on the new Debtor Data Group, the Credit-Rebill process cannot be used as it does not split a single invoice into multiple. 

Below are the steps required to split an invoice already created into multiple invoices.

Step-by-step guide

Step 1 Adjust the Timesheets

For each job that has been included in the single invoice:

  • In Time & Attendance, go to the Historical tab
  • Adjust the timesheet, delete all entries so the timesheet is blank and Submit – Refer to How to Adjust an Approved Timesheet
  • Go to the Submitted tab, Approve the adjusted timesheet
  • In Interpreter Review, set the timesheet to Reviewed – Interpreter Timesheet Details tab should show negative entries


Step 2 Create a Credit Note

  • Go to Billing > Create Invoice Batch
  • Create an Invoice batch. A Credit Note will be created for the timesheets adjusted in Step 1

 

Note

  • The Credit Note will be created based on the current Debtor Data Group selected. If the Debtor Data Group has been changed and you want a single Credit Note for all timesheets adjusted, you will need to change it back to Debtor, then change it again after the Credit Note is created.
  • If there are any other reviewed timesheets for this Client that haven’t been invoiced, these will be included in the invoice batch


Step 3 Re-enter Timesheets

For each timesheet adjusted in Step 1:

  • In Time & Attendance, go to the Historical tab
  • Adjust the timesheet again, re-enter the original details and Submit – You can select either the original or adjusted timesheet
  • Go to the Submitted tab, Approve the adjusted timesheet
  • In Interpreter Review, set the timesheet to Reviewed – Interpreter Timesheet Details tab should show the same entries as the original timesheet


Step 4 Create the invoices


Before doing this step, in the Debtor record, check the Debtor Data Group selected is correct.

  • Go to Billing > Create Invoice Batch
  • Create an Invoice batch. A separate Invoice will be created for the timesheets adjusted in Step 3 based on the Debtor Data Group selected.

 


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