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There may be a need to identify how a Candidate record was created, ie duplicate records exist for a Candidate.

An enhancement was made in the 11.37 release and a Creation Source is now recorded for Candidate records. This allows for users to search Candidate records based on how it was created.

For further information refer to Search Candidate - Search by Creation Source

Below are details on how to find the Creation Source.

Instructions

The Creation Source identifies if a record was created in one of the following ways:

  • Agency User - record has been created by a user

  • Job Board Application – a Candidate completed an application for a job advertised via Broadbean

  • Registration – a Candidate completed a Registration form

  • Outlook Extensions – an Agency user has used the Add Candidate option in Outlook Extensions

A Candidate search can be done for either:

  • a specific Creation Source - only those records with that source are returned

  • Any source, the Creation Source can then be seen in the search results - the Creation Source column needs to be added to the layout. - for details on how to modify the layout refer to KA to be done

If the record is a duplicate and the Creation Source is Job Board Application, Registration or Outlook Extensions refer to Determine why a duplicate was created 

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