Problem
When editing a Candidate or Client record, the Portal User fields are automatically populated with your the logged in user's FastTrack360 login details resulting in changes not able to be saved as the . The desired changes to the Candidate or Client record will not save because the Save Changes button is greyed out.Below Below are the steps required to remove your the logged in user's FastTrack360 login details from Chrome so the Portal User details are no longer automatically populatedin Chrome so that changes to the Candidate or Client record can be made.
Solution
- Open Chrome > click Customise and Control Google Chrome (3 dots) > Select Settings
- Under Autofill, click on Passwords
- Under Saved Passwords, find your FastTrack360 login > click More Actions (3 dots) > Remove
- Close Chrome
- Next time you log into FastTrack360, if you are asked to save your password, click Never
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