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Errors can occur when importing timesheets due to data issues. The most common data issues are:
Incorrect date format
Blank active cells
Below are details on how to check if an error is due to one of these data issues and how to fix it.
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Open the Excel file
Press Ctrl + End to locate the last active cellcell
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If the highlighted cell is blank, you will need to clear the blank active cells. To do this:
Highlight all blank Row(s)/Column(s) between the last Row/Column with data and the last active cell
Right Click and select Delete
Save the file
Redo Ctrl + End to make sure the highlighted cell has data
Re-import the file into FastTrack
If there are no blank active cells and you are still getting an error, check for incorrect date formats.
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If you continue to get an error lodge a request via our Service Desk portal and provide the import file and a screenshot of the error. |
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