If your FastTrack360 user is setup for TOTP Multi-Factor Authentication (MFA), when you first log into FastTrack360 you are prompted to setup MFA and a QR Code will be displayed. Once MFA setup is complete, the QR code will no longer be displayed when logging in.
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If you can't access your MFA Code and the security question isn't available, an Agency User with permissions to your user record will need to generate a MFA code for you. Refer to Unable to Login: not able to access Multi-Factor Authentication code |
2. Click on User > Select Profile
3. In the Multi-Factor Authentication section:
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