...

Below is a summary of the known issues.

Issue 1 - Payday filing period end date (Return Submission)

...

FastTrack360 customers can log in to the myIR portal after one business day and verify that their filing period end date is correct in the Employment Information section.

Issue 2 - Payee update (Payee Submission)

On submission of a pay batch to the IRD, all FastTrack360 customers will receive an error code '101' with any updates for existing payees due to a known issue on the IRD payee submission screen. All FastTrack360 customers should ignore this error as the relationship between the existing payees, and the employer has already been established. Should there be a change that does relate to the payee that must be updated within the IRD systems, then it is suggested that FastTrack360 customers update directly in the myIR portal. FastTrack will advise customers to resubmit these payees once this issue is resolved within IRD systems.

All new payees set up in FastTrack360 post-payday reporting go-live (March 20, 2019) will be set up correctly in the IRD systems. This issue only occurs with existing payees. When successful the Submission Status message 'Completed' will be returned by the IRD within FastTrack360.

Issue 3 – Terminations (Payee Submission)

The IRD will reject the submission of terminated employees via the payee search tab on the Payday reporting screen in FastTrack360. This process should not be utilised at this time. The IRD have advised they will pick up the employee termination via the data within the pay batch submission. Attempting to use this function, will receive the below error message within FastTrack360.

...