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Problem

Info

Save tab is disabled when user adds a new Candidate or Client record in FastTrack, or edits an existing one. This is likely due to Chrome auto settings and to confirm this is the case, user needs to go to Portal User section of record. If logged in Agency User's login details have populated fields in Portal User section, then Chrome auto settings need to be changed.

Solution

Follow below steps to change Chrome browser settings. 

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8.Open a Candidate or Client record and edit - Save tab should no longer be disabled, either when adding a new record or editing an existing one.

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@870
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ( "chrome" , "save" ) and type = "page" and space = "CS"
labelssave chrome

...

Page Properties
hiddentrue


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