...
- Go to Maintenance > Time & Attendance > Notifications
- Search for the notification selected in the Timesheet Workflow
- Confirm Active has been ticked
- Confirm Do Not Send Notification hasn’t been ticked
- On the Delivery Methods tab, confirm Email has been selected
- Check the Type, Notification Trigger, Grouping and Delivery Frequency options selected to determine when the notification email should be generated
Examples of when notifications should be generated
Timesheet Workflow Stage notification is used | Type | Trigger | Grouping | Delivery Frequency | When notification should send |
|---|---|---|---|---|---|
Approval Levels | Immediate | Submitted | None | NA | Once timesheet is submitted |
Initiator | Immediate | Approved | 3 hours | NA | Next 3 hour interval after the timesheet was submitted |
Initiator | Scheduled | Reminder | None | -56 hours | 56 hours before midnight of the timesheet week ending date |
Approval Levels | Scheduled | Reminder | None | 14 hours | 14 hours after the timesheet was submitted |
...