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Solution
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Check Timesheet Workflow
To generate a notification email, a notification must be selected in the Timesheet Workflow.
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If no selection has been made, select the relevant notification for it to apply to future Timesheets. |
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Check Notification Settings
Once selected in the Timesheet Workflow, emails are generated based on the notification settings.
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Refer to Creating Notifications for further details.
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Check Communication History
Once you've determined a notification email should have generated, the Communication History will show if it has been sent from FastTrack360
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- Job order number
- Timesheet week ending date
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Spam
Notification emails appearing in the Communication History have been sent from FastTrack360 however they may not have been received in the recipients Inbox or may be received later than expected due to:
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