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Each debtor has a preferred delivery method, which can differ depending on the billing company issuing an invoice/credit note. The preferred delivery method can be one of the following:

  • print

  • email

  • eInvoicing (Australia and New Zealand only)

  • electronic data interchange (EDI)

  • no send.

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The email method indicates that the debtor prefers to receive their invoices/credit notes via email.

The eInvoicing method uses the PEPPOL international eProcurement framework network to send invocies electronically from FastTrack360 to an eInvoicing gateway, which then forwards the invoice to the debtor’s receipting system.

The EDI method indicates that the debtor prefers to receive their invoices/credit notes via an automated electronic data interchange process.

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To distribute an invoice/credit note, you must do the following:

  1. Search for the relevant closed invoice/credit note in the Billing > Manage Delivery screen.

  2. Choose the relevant delivery method (print, ad hoc email, template-based email).

Info

 You cannot choose to distribute invoices/credit notes via the EDI or no send delivery methods as closed invoices/credit notes to which these delivery methods apply will be delivered via an automated process or a process that is not triggered in the Billing module itself. However, once the invoices/credit notes have been delivered to debtors, the Delivered flag must be set on the invoices/credit notes manually to indicate that they have been distributed to debtors.

It is possible to distribute multiple invoices and/or credit notes at one time.

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