Below is an outline of common questions and answers about the FastTrack360 service. Should you have other points not covered below, please contact your Account Manager or Enterprise Sales Manager to organise further clarification.
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Hosting
Question | Answer |
Where is the application service hosted?
| Amazon Web Services – Tier 1 Data Centres · Primary Site – London, United Kingdom · Secondary DR Site – London, United Kingdom Physical location of these data centre is not published or publicly provided by Amazon. |
Is the building alarmed? | Please see the below links for AWS power and security details: https://aws.amazon.com/about-aws/global-infrastructure/
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Is it monitored with CCTV? | |
Is your data centre a manned/unmanned operation? | |
Does the site have an electronic access control system? | |
Are your systems protected by a backup power supply? | |
In the event of a power failure, how long can your systems run on the backup power supply? |
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