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The Credit Invoice button is greyed out.

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Solution

The Credit Invoice button can only be used for Non Timesheet Based invoices. If the invoice selected is a Timesheet Based invoice, the button will be greyed out.

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For full details on the Credit Rebill process, refer to Credit Rebill Overview  


Info
titleOnline Help
For further information on crediting invoices, refer to Crediting & Adjusting Closed Invoices


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