If a pay batch that was initially submitted returned a status of Rejected or Completed with Exceptions and you have updated the relevant Pay Company or Payee records to fix any data issues, you must resubmit the batch until the status that is returned is Completed.
If a pay batch returned a status of Technical Error, you can try resubmitting the pay batch once you have checked the status of your internet connection and the ATO services to ensure there is no outage (for more information, see Troubleshooting).
To resubmit a pay batch, follow the same procedure as when initially submitting a pay batch through STP (for more information, see How to Submit a Pay Batch). However, be aware that you can only resubmit a pay batch if its submission status is Completed with Exceptions, Rejected or Technical Error.
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